1. Executive Summary
Bells Bar presents as an older establishment primarily catering to an older clientele (60+) in a built-up city area. While its exterior appears decent, the interior, particularly the toilets and walls, is in need of significant attention and redecoration. The pub offers a warm atmosphere with Sky Sports and bingo, indicating its role as a community hub for its patrons. Service is efficient, but the overall condition suggests a need for refurbishment to enhance the customer experience.
2. Key Findings
2.1. Exterior Condition & Appeal
Overall Condition: Looked decent from outside. The outside condition was okay, with a few customers outside.
Outside Areas: None noted.
Signage & Branding: Not much point of sale outside.
Kerb Appeal: Looked decent from outside.
Marketing: Not much point of sale outside.
2.2. Interior Condition & Ambiance
General State: Looked old. Generally a warm atmosphere with decent lighting.
Decor & Furnishings: Walls inside could do with a paint and a tidy up.
Cleanliness: Toilets needed some attention, with "piss on floor" and "damp in corner."
Layout: Not specified as a big bar inside, but layout details are not provided beyond that.
Specific Areas: Toilets needed attention, with piss on the floor and damp in the corner. Did not notice any function rooms.
2.3. Clientele & Location
Primary Patrons: Older clientele, 60+. Nice crowd of older customers.
Local Patronage: Implied as a local spot due to the consistent older crowd.
Location Type: On a road with a few shops and bars, in a built-up city area with flats.
Surroundings: Other pubs nearby, including The Kimberly.
Local Context: Flats built up in the city area.
2.4. Service & Offerings
Service Quality: Okay, served efficiently.
Product Selection: Not specified, but a pint was £3.70.
Pricing: £3.70 a pint.
Entertainment/Amenities: TVs with Sky Sports installed, sports on TVs, music TV, and bingo.
Systems: Not sure on the system.
2.5. Specific Observations & Ratings
Toilets: Piss on floor, damp in corner - immediate attention required.
Walls Inside: Could do with a paint and tidy up - general maintenance needed.
Atmosphere: Nice crowd of older customers, warm atmosphere, decent lighting, Sky Sports available.
3. Overall Impression
Bells Bar maintains a warm and friendly atmosphere for its older clientele, benefiting from amenities like Sky Sports and bingo. However, the interior, particularly the walls and toilets, is in poor condition and significantly dated, suggesting a need for redecoration and refurbishment. While the exterior appears decent, the overall impression is of an older establishment that would benefit from investment to improve its toilets and enhance the customer experience.