1. Executive Summary
The Rams Head in Maryhill presents a significantly run-down appearance both inside and out. It primarily serves as a local Celtic pub, situated in a rather rough area characterised by high-rise buildings. While the staff are described as friendly, the overall condition of the premises is poor, clearly indicating a strong need for substantial redecoration, refurbishment, and general maintenance to improve the customer experience and bring the establishment up to a decent standard.
2. Key Findings
2.1. Exterior Condition & Appeal
Overall Condition: Appears significantly run-down on one side, with the other side also needing considerable work. The pub needs a repaint and rebranding.
Roof: Looked old and had a couple of tiles damaged or missing.
Marketing: Only a few Sky Sports posters were visible outside, with no other marketing present.
2.2. Interior Condition & Ambiance
General State: Dark and dingy, characterized by black-painted surfaces. The entire space needs a complete redecoration.
Furniture: Described as ripped furniture, indicating poor condition. The bar area is also run down and needs redecoration.
Toilets: Were "a mess," featuring damaged urinals, stickers, and graffiti on the walls.
Layout: Has an open-plan, walk-through layout with two rooms and two bars.
2.3. Clientele & Location
Primary Patrons: Primarily a local spot for the Celtic community and local residents. It was not very busy during the visit.
Surroundings: Located in Maryhill, an area described as "rough," characterised by numerous high-rise buildings, along with some terraced and council housing.
Local Context: Situated directly across the road from a Rangers pub.
2.4. Service & Offerings
Staff Interaction: The lass behind the bar was friendly enough, but the customer was initially ignored while she was engrossed in something on a laptop.
Product Selection: The product selection in the fridges was limited. Common draught beers, including Tenants, are sold.
Pricing: A pint cost £4, and a half of coke cost £1.
Entertainment: TVs were tuned to non-sports channels, showing music videos. They should be set up for sports, implying an old Sky HD box.
Operating Hours: The pub operates from 12 PM to 12 AM.
2.5. Specific Observations
Exterior Appeal: Appears rundown, with the roof showing age and damage.
Interior State: Needs redecoration; furniture is ripped and damaged. Toilets are in poor condition.
Service Quality: Friendly, but initial attention was poor.
Product Availability: Limited selection in fridges.
3. Overall Impression
The Rams Head is a pub in Maryhill that, despite serving its local Celtic community and having friendly staff, is in a very poor state of repair. Its run-down condition both inside and out, from the damaged roof tiles to the messy toilets and ripped furniture, indicates a pressing need for a major revamp. Significant investment in refurbishment, redecoration, and maintenance is essential to transform this establishment into a more inviting and upmarket venue, enhancing the overall customer experience.