Executive Summary
The Old Govan Arms is a Celtic-themed pub located in a city centre area with flats, serving its local community. It offers a lively atmosphere with Irish music and decor, and friendly staff and locals. While the interior is generally in decent condition, the toilets are notably worn and need work. The exterior is okay but could be improved, particularly the outdoor area.
The pub advertises weekend entertainment and sports but could enhance its use of TVs and branding. Overall, it's a cozy Irish pub with charm that would benefit from targeted improvements to its facilities and promotional efforts.
Key Findings
Exterior Condition & Appeal
Overall Condition: Okay overall. Looked okay.
Outside Areas: Tatty barriers made it look rubbish. Few tables at the side of the pub.
Signage & Branding: Okay. Some blank boards etc. Could be improved.
Kerb Appeal: Okay overall.
Marketing: Few adds for weekend entertainment and sports. Not using TVs or enough adds.
Interior Condition & Ambiance
General State: Generally looked okay. Decent condition. Nothing stuck out as being a mess inside other than toilets. A cozy Irish pub with a touch of Celtic charm. The interior is neat and tidy.
Decor & Furnishings: Lively Irish music sets the mood, complemented by Irish-themed décor, Celtic paraphernalia. Staff members wear branded green t-shirts.
Cleanliness: Toilets worn and need work.
Layout: one room inside.
Specific Areas (e.g., Toilets, Function Rooms, Kitchen): Toilets need work.
Clientele & Location
Primary Patrons: Celtic fans. Local community. Friendly locals.
Local Patronage: Local community in the city center.
Location Type: City centre flats.
Surroundings: A few more pubs further up.
Local Context: Not specified beyond city centre flats.
Service & Offerings
Service Quality: She was okay, chatty etc.
Product Selection: Looked well stocked.
Entertainment/Amenities: Had BBC tennis on. Could be set up better. Music played through a system, not on TVs. Irish music matched the clientele. Advertised weekend karaoke.
Systems: EPOS system, but couldn't see what system it was. Glasswasher only.
Operating Hours: 11 AM - 11 PM, Friday and Saturday until 12 Midnight.
Specific Observations & Ratings
Exterior Condition: Okay overall - 8/10
Interior Condition: Lively Irish music, Irish-themed décor, Celtic paraphernalia, friendly locals, branded green t-shirts - 7/10
Exterior Signage/Branding: Okay, some blank boards, could be improved - 7/10
Interior Condition (General): Generally looked okay - 7/10
Toilets Condition: Need work - 8/10
Product Stock: Looked well stocked - 7/10
Interior Cleanliness: Decent condition, nothing stuck out as a mess other than toilets - 6/10
Marketing/Advertising: Few adds for weekend entertainment and sports, not using TVs or enough adds - 4/10
Outside Area Barriers: Tatty barriers made it look rubbish - 3/10
Outside Tables: Few tables at side of pub - 3/10
POS System: EPOS, unknown system - 5/10
Glasswasher: Only glasswasher - 4/10
TVs: Had BBC tennis on, could be set up better - 3/10
Staff Friendliness: Okay, chatty etc. - 8/10
Operating Hours: 11-11pm, Fri Sat til 12 midnight
Overall Impression
The Old Govan Arms is a cozy Irish pub with a distinct Celtic charm, serving its local community in the city centre. It benefits from a lively atmosphere, Irish-themed decor, and friendly staff and patrons. While the interior is generally neat, the toilets are a clear area needing immediate attention. The exterior, particularly the outdoor seating area, could be significantly improved to enhance kerb appeal.
The pub advertises weekend entertainment and sports but could optimize its use of TVs and branding. Addressing these points would further solidify its position as a welcoming community hub.